November 18, 2009
The Hindu Coverage – Connecting apartment residents online
Connecting apartment residents online: Neighbours stay in touch thanks to technology
For all those who have been blaming apartments for becoming an unsocial place, such online platforms are helping residences communicate better. Whether it is addressing grievance on a leaking tap or getting rid of middlemen who take commission for paying e-bills or being informed about a get-together at the sprawling gardens, many associations are forming their own online community, engaging residents to participate actively.
Associations with not-so-tech-savvy members are taking help to design the online platform. Bangalore-based start-up http://www.CommonFloor.com claims to have its presence in 22 cities.
In Chennai, the company has designed the online apartment management tool for around 1,500 communities, where services like maintenance fee tracker, issue tracker, SMS reminders for active residents and owners’ association members come installed. Online communities help address issues effectively, particularly when members have no time to attend association meetings.
“We are not involved in the day-to-day operations, but help communities manage their resources actively, connect them to other apartments,”says Sumit Jain, co -founder, CommonFloor.com.
“It is not possible for most residents to meet up and discuss an issue, and we have seen about 80 per cent of our clients getting more accessible online,” says Mr. Jain.